Customer Relations
Physical Location: Wilmington Office
119 Lower Beech Street, Suite 100
Wilmington DE 19805-4440
Driving Directions

Phone: 800.355.8080
Fax: 302.577.6066

Email 

• Complaint Resolution
• Compliments
• Suggestions
• General Transit Information

Eligibility
Physical Location: Dover Office
900 Public Safety Boulevard
Dover DE 19901
Driving Directions
 
Phone: 302.739.3278
Fax: 302.760.2914

Application Process

• ADA Paratransit Applications
• Elderly Applications
• Reduced Fare Applications
• SCAT Applications (Senior Citizens Affordable Taxi)
• Statewide Travel Training

Reservations
Physical Location: Dover Office

Phone: 800.553.3278
Fax: 302.760.2914

• Paratransit Trip Requests, Cancellations
• Paratransit: Where's My Bus?
• Kent County GoLink Trip Requests

Information Center
Physical Location: Wilmington Office

Phone: 302.652.3278 (New Castle) or 800.652.DART (3278)
Fax: 302.577.6066

• Statewide fixed route schedule information
• Intercounty schedule information
• Resort / Beach Bus schedule information (Seasonal)

Other Important Numbers
Customer Service Manager - 302.760.2809
Asst. Customer Service Manager - 302.576.6002

Eligibility Supervisor - 302.760.2808
Chief, Reservations Supervisor - 302.760.2867
Reservations Supervisor - 302.760.2817

Administrative Offices
Dover
900 Public Safety Blvd
Dover, DE 19901

Phone: 302.739.3278

Wilmington 119 Lower Beech Street
Wilmington, DE 19805

Phone: 302.576.6000

TTY (Hearing & Voice Impaired): 800.252.1600

Lost and Found
New Castle County: 302.652.3278
Kent/Sussex Counties: 302.760.2800